AgentPipeline

Modern calling pipelines for
property teams and solo agents.

Built for property teams and real estate agents working solo. Manage your own database, invite callers when you need them, and keep follow-ups moving.

AgentPipeline workflow illustration

Welcome back

Caller login
Having trouble signing in?

Allow pop-ups and redirects for agentpipeline.co.za, then try again. If it still does not work, email support@agentpipeline.co.za.

Create client account

Client accounts can only be created with Google or Outlook. Your account email will come from the provider you choose.

Calendar permission is requested during signup so AgentPipeline can sync your follow-ups and appointments.

Client Workspace

Dashboard

Total Calls 0
Total Answers 0
Total Leads 0
Follow-Ups Due 0
Calls This Month0
Answers This Month0
Leads This Month0
Follow-Ups Due This Month0
Answer Rate 0% No calls logged yet
Lead Rate 0% No calls logged yet
Upcoming Appointments 0 future booked appointments
Active Stock 0 Active property listings

Setup Checklist

Setup progress

Calendar Sync Audit

Sync status

Getting Started

First account steps
1. Connect your calendar Open My Profile, connect Google or Outlook, then set your availability.
Guide
2. Use the sample import file Go to Import / Export, download the Excel template, fill it in, and review the import preview before saving.
Template
3. Start your first call Open Call Workspace, choose an outcome, add any follow-up or appointment details, then log the call.
Workflow
Need help? Email support@agentpipeline.co.za with your account email and a short description of what you need.
Support

Quick Actions

Jump to common workflows

Call Pipeline

0 records

Priority Follow-Ups

Today

Command Centre

Today

Priority Follow-Ups

0 due

Overdue Items

0 overdue

Appointments Today

0 booked

Callbacks

0 callbacks

Mandate Expiries

0 due soon

Urgent Leads

0 urgent

Call Workspace

0 visible
Select a lead to start calling.

Lead Filters

Search, filter and choose columns

Unprocessed Leads

New lead opportunities waiting to be worked.
0 leads

Processed Leads

Leads reviewed, actioned, or moved out of the active pipeline.
0 processed

Property Manager

0 properties

Client List

0 clients

Follow-Up Queue

0 scheduled

Calendar

Appointments, follow-ups and blocked time
This month

Showhouse Planning

Create public buyer attendance links for listings
0 showhouses

Performance Reports

Select a caller and date range
Calls0
Answers0
Leads0
Wrong Numbers0
Answer Rate0%
Lead Rate0%
Appointments0
Follow-Ups Created0

Caller Targets

Daily and weekly progress

Report Charts

Selected date range
Calls vs Answers
Call Outcomes
Lead Split

Caller Breakdown

Calls, answers, leads, and wrong numbers
Caller Calls Answers Leads Wrong Numbers

Suburb Breakdown

Lead volume by area
Suburb Records Calls Leads Follow-Ups Due

Caller Profiles

0 callers

Add Caller

Caller Goals Track calls, answers, and appointments for this caller.
Caller Screen Access Choose which screens and actions this caller can use.
Suburb Access
Select All suburbs, or choose the specific suburbs this caller may work.

Team Members

0 users

Invite Team Member

Create a login under your team subscription

Import from Excel

Upload the completed Excel template. The app matches the template headers and adds the rows to this user's database.

Excel Upload Template

Download a blank Excel template with the correct columns, fill it in, and import it using the panel on the left.

Account Export

Download this account's current data as a secure JSON export. Protected opt-out contact details stay hidden.

First Import Guide

Start with the Excel template, keep ID and phone columns as text, then upload and review the preview window. Duplicate warnings let you keep existing owners or replace them with new owner details before importing.

After import, open Call Workspace and use the first visible lead to confirm caller access, call outcomes, follow-ups, and calendar sync.

Import History

No imports loaded

Import Preview

No file loaded

Choose an Excel file to review rows, missing required fields, and duplicate warnings before importing.

Backend & Security Readiness

Production checklist

Onboarding Checklist

Setup progress

Duplicate Detection

0 warnings

Notifications

Follow-up reminders

Audit Trail

Recent activity

System Health

Not checked yet

Large Database Load Tests

Run the load test to prove the large-account screens stay fast.

Operational Issues

Recent Audit Trail

Warnings

Largest Accounts

Large Row Resolution Plan

Run the check to see the plan.

User List

0 users
User Company Plan Plus Status Billing Amount Subscription Last Paid Next Due Google Last Login Callers Database Actions

Opt Out List

0 ID numbers

Server Tools

Schedule or cancel a controlled restart for signed-in users.
No pending restart.

Subscription Controls

Turn Plus package selection on or off without removing Plus functionality.
Plus subscription status loading.

Background Jobs

Heavy work runs here so users can keep working while the server processes it.
Background jobs loading.

Changelog

0 updates
My Profile Account settings
Account Status Checking access
Data Privacy Account deletion request

This sends a request for permanent removal and creates a restore point first.

Google Calendar Not connected
Outlook Calendar Not connected
Sync appointments and follow-ups to
Calling Goals Track calls, answers, and appointments at the top of Call Workspace.
Availability Select working days and time ranges
Appointment Templates Used for calendar invites and confirmation reminders
Calendar Invite Subject
Calendar Invite Details
Reminder Subject
Dropdown Options Choose the options your team sees across AgentPipeline.

Choose Template

Choose the message you want to use. AgentPipeline will copy it before opening the client app.

What's New

Recent AgentPipeline updates since your last login.

Report a Bug

Please describe what happened, where it happened, and what you expected instead.

Calendar Connection Needs Attention

AgentPipeline checked your selected calendar service and found that it needs to be reconnected before appointments and follow-ups can sync reliably.

Add Lead

Property Info

Owner 1 Info

Owner 2 Info

Call Outcome & Tags

Add Tags

Lead Workflow

Follow-Up & Appointment

Property & Lead Details

Buying Details

Edit Lead Management Row

Edit Call History

Edit Caller

Caller Goals Track calls, answers, and appointments for this caller.
Caller Screen Access Choose which screens and actions this caller can use.
Suburb Access
Select All suburbs, or choose the specific suburbs this caller may work.

Join AgentPipeline Team

Your login will be managed under the team account that invited you.

Edit Client

Tags
Add Tags

Add Tags

Filter by Tag

Edit Property

Owner 1 Info

Owner 2 Info

Showhouse Setup

Create the public booking form buyers will use

Buyer Form Options

Showhouse Dates

Add one or more viewing windows

Edit Buyer Submission

Update the booking details captured from the public showhouse form

Buyer Details

Purchasing Details

Viewing Details

Google Calendar Access

AgentPipeline needs permission to create and update calendar events for appointment dates and follow-up dates in the client calendar.

Block Time

Calendar Item